Questions & Answers
inf889 Frequently Asked Questions
Find answers to all questions about deposits, casino games, account verification, and support — all on this one page.
It's natural to have questions when you first start using inf889, or even while you're playing. On this FAQ page, we've grouped the questions our casino platform users ask most often into four sections and answered them clearly. Topics covered include casino games, customer support, deposits, and KYC verification. For anything you can't find here, you can ask us via Live Chat 24/7.
Online Casino Games
Roulette is a casino game where the outcome depends on where a ball lands on a spinning wheel. Players can bet on a number, red/black, odd or even, and more. At inf889 Live Casino, you can play with live dealers in real time, and it works great on mobile too.
Yes. inf889's Live Casino runs directly in the browser on both Android and iOS — no app download needed. With a stable internet connection, you can play with dealers live without any stream interruptions.
Dragon Tiger is a card game where you bet on which side — Dragon or Tiger — gets the higher card. There are three betting spots, including a Tie option. Each side gets only one card, so results come fast and decisions are quick.
Every Live Casino game at inf889 has a set minimum and maximum bet limit. Limits vary by game type. Games like Baccarat and Dragon Tiger have wider ranges, so you can play from moderate to high stakes. The exact limits are shown on the table during the game.
Baccarat is one of the easiest casino games to pick up. You just choose whether the Player or Banker side will score higher. The dealer handles all the card calculations automatically, so you don't need to memorize any rules — new players can jump right in.
Customer Support
Yes. inf889's customer support team can assist players from Myanmar in Burmese. The service is set up so you can resolve issues in your own language without any language barrier. You can write in Burmese via email and receive a reply in Burmese as well.
To help our team resolve your issue faster, please have the following ready before contacting us — account username, the time the issue occurred (MMT), a transaction reference number if it's a deposit or withdrawal, and the game name and round ID if it's game-related. Having these details on hand lets the support team handle your case more quickly.
Yes. The inf889 customer support team operates 24 hours a day, 7 days a week without a break. You can reach us any time, day or night, the moment an issue comes up. Because casino and football betting games run around the clock, our support team is always available to match.
inf889 offers two contact channels. The first is Live Chat on the website — you can talk to us instantly, and it's the fastest way to get help. The second is email at [email protected], which is best for detailed questions or cases where you need to attach a file. Contact via Telegram, Viber, or phone number is not supported.
Deposit Questions
inf889 does not charge a deposit fee. However, payment providers such as KBZPay, Wave Money, and AYA Pay may apply their own fees on their end, so it's worth checking the fee policy of your payment account beforehand.
At inf889, the minimum deposit is 10,000 Ks for every payment method. This applies equally to KBZPay, Wave Money, AYA Pay, and bank transfer. For withdrawals, the minimum is 30,000 Ks. Also note that a welcome bonus is available on your first deposit.
After depositing, your funds should arrive within a few minutes. If they haven't, first check the transaction history in your payment app to confirm the transfer was successful. If it still hasn't arrived after 15 minutes, contact our support team immediately via Live Chat with your transaction reference number. We'll look into it and sort it out as quickly as possible.
At inf889, you can deposit using four methods: KBZPay, Wave Money, AYA Pay, and bank transfer. The minimum of 10,000 Ks applies to all of them. Since these are the payment apps Myanmar players use every day, making a deposit is quick and straightforward.
Log in to your inf889 account, select Deposit, and choose KBZPay as your payment method. Enter the amount, then transfer the funds from your KBZPay app to our KBZPay number. Once the transfer is done, upload a screenshot of the transaction on the platform. Your account is usually credited within a few minutes.
Identity Verification
inf889 protects players' personal data with SSL encryption, so third parties cannot access it. Once your KYC check is complete, copies are stored on a secured server, so there is no need to worry about leaks. You can read more in our Privacy Policy.
If your submission is rejected, inf889 will notify you by email with the reason. Common causes include blurry images, unreadable documents, or expired ID. Fix the issue and resubmit clear photos. If anything is unclear, contact our support team via Live Chat.
KYC verification is usually required at the time of your first withdrawal. It may also be triggered if unusual activity is detected. You won't be asked to verify while registering or during gameplay, so your sessions won't be interrupted. Having your documents ready in advance will make the withdrawal process faster.
You can submit either a National Registration Card (NRC) or a Passport. The photo must be clear and well-lit, with all numbers on the card or document clearly visible. A selfie may also be requested — if so, it must be a recent photo, not a scanned copy.
KYC (Know Your Customer) verification is carried out to protect players' financial security and to confirm that the player is of legal age to use this platform (21 and above). This prevents bad actors from misusing our platform and helps keep players' funds better protected.
Need more help?
Still have questions you didn't find in the FAQ? The inf889 support team is ready to assist you in Myanmar language, 24/7. Reach us instantly via Live Chat or send an email to [email protected].
Log in to inf889 and contact us via Live Chat